Solar Generator 1000 Plus
Questions about this product?
Chat with a live agent (M-F 8am-8pm, Sat 8am-2pm)
Call: (941)263-8333
Email: support@greenearthdirect.com
Questions about this product?
Chat with a live agent (M-F 8am-8pm, Sat 8am-2pm)
Call: (941)263-8333
Email: support@greenearthdirect.com
Jackery products are backed by a limited warranty to the original purchaser against defects in materials and workmanship under normal use.
Warranty Periods
5 Years — Jackery Explorer 5000 Plus Series
3 + 2 Years — Jackery HomePower Series, Explorer Plus (excludes 100 Plus), Explorer Pro Series
2 + 1 Years — Jackery 1500/1000/500/300/240/160 Series + SolarSaga 200W/100W/80W
6 Months — Renewed/Refurbished Products
Warranty begins on the original purchase date. Proof of purchase is required.
Repair & Replacement
Jackery will repair defective units at no cost. If unrepairable, a free replacement of the same or equivalent model will be provided. Replacements may be refurbished but will be fully functional. A repaired/replaced product is covered for 90 days or the remainder of the original warranty — whichever is longer.
Limitations
Warranty applies only to the original purchaser (non-transferable).
Does not cover misuse, abuse, unauthorized modifications/repairs, accidental damage, auction purchases, or improper battery maintenance.
Battery cell coverage requires charging within 7 days of purchase and at least every 6 months.
Warranty Support
Green Earth Direct will assist customers in coordinating warranty claims directly with Jackery to ensure a smooth support experience.
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